Product Strategy & Operations

“Product strategy and operations thrive on team and leadership alignment. Structure and ambiguity can coexist effectively when guided by frameworks that make goals achievable.”

Connecting with strategy

Scalable teams

“Getting the right mix of product, engineering, and design disciplines creates the foundation for structured and effective ways of working.”

Product frameworks

“Simplifying existing frameworks, acknowledging that out-of-the-box models rarely fit perfectly. Adapting pragmatically to the goal and team supports a more natural alignment.”

Influencing and simplifying existing product design frameworks for product team adoption

Metric framework

“A clear, simple metric framework encourages team adoption and alignment with goals.”

Limited: A concise set of measures that maintains focus and improves adoption

Actionable: Metrics that clearly show how team activity influences results

Aligned: Each metric laddering up to the North Star Metric

Guiding: Metrics that support prioritisation and data-informed decisions

Shared: Everyone works toward common goals

Stakeholder-informed, customer-led

“Bringing together stakeholders from across functions and using input to shape product direction fosters a shared understanding and alignment around customer-led solutions.”

Feedback & continuous improvement loop

“Using feedback to inform ongoing product decisions. Maintaining a simple, consistent loop that captures insights and drives improvement through iteration.”